Medical Practice Assessment

…pleasant, yet professional…practical experience in hospital management.

…(ability) to retain personnel without the (traditional) inducements…maintained a positive cash flow so that the organization was making money for the (school)…show the kinds of management and administrative skills…most productive.

Senior Care Projects contacted The Fox Group LLC to explore what help Fox could provide with the development of a senior care project (assisted living and memory care), which had several problems. I initially met with your Partner Craig Fukushima. I was impressed with his expertise and his ability to listen and quickly analyze our situation and suggest several solutions to the problems. We engaged The Fox Group, LLC after that meeting and Craig assigned Robert Gundling as our consultant. Robert has been excellent. He is a conscientious and hardworking individual with a wealth of experience. We benefited immediately from his counsel and oversight. There has been no situation he had not previously dealt with during his career . . . I am pleased our Menifee project is underway and progressing nicely and I look forward to the opening next year and having The Fox Group in attendance.

I would like to thank you for your excellent presentation…a success.

…we want to say ‘ thank you very much’ one more time for your really powerful presentation. You provided decisive/strategic directions to consider, (for us). We will be glad to recommend your consultation services to (our) hospital industry.

…collections have increased 28%…we now offer the only Pulmonary Rehabilitation program in the Riverside area. None of this would have been possible without the assistance of The Fox Group.

Just wanted to say thank you for your work with us on the acute hospital proposal. It went very well with the Chief Deputy Director and the Deputy Director of OSHPD. They are with us and will support us handling the changes through a change order.

I believe IHRC might not exist today if it hadn’t been for the activities you initiated and provided for us. With your help we were able to work our way out of a $250,000 deficit position, establish financial controls, develop financial statements, reorganize personnel and the business office function, and move to our new facility.

Until I read all of the testimonials I realized I also have been remiss in thanking you and your group for helping us over a lengthy period of time and at a time of great need and uncertainty. We would not have survived without your help and support. I am especially grateful for the personal time you spent with me.

…impressed with your keen perceptions and insights into our operation and the recommendations for moving the project forward in a more successful manner.

…you have understood me correctly and helped to convey this message to the Board and they have responded well.

I want to express my appreciation for all that you and Jim and Cindy (The Fox Group) have done for Genesis Laboratories and for me, personally. Your team offered guidance, reassurance, resources and calm during difficult times and friendship and another pair of hands when we were busy. Having you there took a weight off my shoulders; just knowing that I was not facing these challenges alone was a relief to me. It was more than a business relationship – it was a trusted family friend in my corner. Now that I am dealing with the administrators at (University) on a daily basis, I appreciate even more, how superb you are at what you do.

…it is apparent that you have a wide experience in the very things we need to know.

…you certainly have helped us keep more focused on the business and certainly have been a major player in our ability to get through some rather difficult times….hope that we would be able to contact you to help us with a specific project as we have in the past.

…your report was fine…it confirmed my sense of things. I have advised the Board that it should consider your renewed services. My thoughts are that you established a trusting relationship with the Board and everyone should consider building on that relationship.

…I want to thank you for all the help (The) Fox Group and especially (your consultant) have provided us.

Thank you does not cut it for everything you have helped us with . . . Thank you for the tremendous support you have been to us at Beautiful Minds Medical, Inc. Your dedication and support in helping us lay down the foundation for the medical practice and now the Intensive Outpatient Program have been indispensable. We realize that with your support we have been able to function effectively, efficiently, correctly and stay financially on target. Through your assistance we have been able to reach far beyond what we ever dreamed of. Your dedication in providing expert advice has helped us prevent long-lasting mistakes committed in ignorance. We have appreciated how you have continually been available in time of needing to make major decisions and minor ones with lasting consequences. Your experience in putting together policies and procedures to help all business function within the legal guidelines has been of so much value. Through your assistance we have been able to ensure safety and well-being of our clients, the business and its staff. This has provided tremendous peace of mind to us. Thank you so much for your dedicated support! Your thoughtfulness and service means so much to us at Beautiful Minds Medical.

Thank you . . . We start our final hearing in the arbitration in the morning. I know it does not seem like he did much in the scheme of these sorts of engagements, but (The Fox Group) really did keep me from making a couple of very bad mistakes in my analysis of the billing and collection records. So, I am grateful for your prompt attention to this matter. . . It may be that after the defendants’ experts testify I may have additional questions . . . I hope that will be possible.

The Fox Group was an indispensable part of building my practice successfully. From the very beginning, their attention to detail and expert planning made the process run smoothly and efficiently. Rather than using a “cookie cutter” model to develop my practice, they paid close attention to my desires and helped me create a practice that truly reflects the type of medicine I want to practice, and an organization I can take pride in. Once a solid foundation was laid for the practice, The Fox Group provided expert support in the implementation phase. Assisting in everything from navigating the insurance world and managing finances to helping us hire our first employees, working with The Fox Group gave me freedom to do what I love to do – practice medicine!

His (The Fox Group’s consultant) sound and thorough report on our three current projects proved to be instrumental in broadening their support and securing their funding.  While engaged . . .  our team became aware of the possibility of leasing or acquiring an existing 255 bed hospital in San Juan.  We would like to talk this over with you to see how you could help us explore the feasibility of such an endeavor.

We are convinced that no one could assist us better as we look into this project other than you and your firm.  Once again, thank you for considering assisting us by means of your firm’s broad experience, and stalwart professionalism, traits we have come respect and admire.

…the finest health professionals in the country…many valuable professional contributions. (The) organizational skills and knowledge of the healthcare delivery system allowed the diverse interest groups to accept (his) leadership. Highly effective and a pleasure to work with. This combination (is) rare.

Thank you for your work with us on the acute hospital proposal.  It went very well with the Chief Deputy Director and the Deputy Director of OSHPD.

The relationship has brought us nothing but success and growth. We chose to contract with them rather than hire an additional staff person because…The Fox Group would be more cost effective and be a greater source of information. Our decision was correct…excellent command of financial planning and analysis with commitment to excellence …amazing accuracy…as if (we were the) only customer. Their continued support far surpasses that of many of our own employees …quality of their work is always superior.

The Fox Group has been a main-stay for me throughout this past year…You have helped me through many transition times. You have helped stabilize my practice in many different ways…I look forward to this coming year when our growth will continue.

…Thank you so much for your help. I would highly recommend you and The Fox Group to any healthcare organization that is looking to improve their company. It has been a pleasure working with you…our business is much more organized, thanks to you…your marketing advice has been very beneficial…

I personally am very pleased with the work of The Fox Group dealing with some incredibly complex and difficult fundamental issues at Inland Cardiology Associates. Thus, we appreciate the excellent work of The Fox Group in the past and look forward to an ongoing supportive relationship and evolution.

“The Fox Group has provided excellent service while assisting us in the process of selecting and implementing an Electronic Health Records/Practice Management system in our offices. The Fox Group has provided invaluable leadership for this project, enabling us to advance through the selection process in an environment where staff and physicians are extremely busy. The Fox Group brought to bear numerous checklists and tools for our selection process…could not have managed such a thorough “due diligence” process without the assistance of The Fox Group. I am deeply appreciative…as they have led us through the difficult process of selecting an EHR/PM system.”

…extremely capable, imaginative, creative and cooperative … in making our fundraising efforts successful. (The) consulting and active involvement provided marketing leadership, resulting in many successful fundraising campaigns.

…the participants indicate strong support and urge us to continue to expand this program in the future…you did an extremely fine job, and we thank you very much. The critiques on your program were very affirmative.

We did not know what to expect from the Fox Group… were pleasantly surprised. The Fox Group has provided us with excellent service. We really felt that the Fox Group team that we dealt with had extensive knowledge and experience in Health IT and were able to provide us with the advice and information that we were looking for. We were able to leverage the Fox Group network to organize meetings and focus groups with health providers; a task that was made much more simple and quick because of Fox Group. We look forward to our continued relationship with Fox Group as both our organizations grow together.

I would be pleased to recommend the consulting services of The Fox Group…your staff completed a comprehensive diagnostic process which identified organizational workflow and financial issues…It was extremely fortunate for us that your staff was engaged in our day-to-day activities…You graciously accepted the role of supervision….as well as facilitating the necessary downsizing and transition issues…we could count a number of significant contributions you made to our organization, including…a compliance manual, a medical records management work plan, substantial cost reductions, and a downsized, reorganized staff.

Thank you for the beautiful painting in recognition of The Bella Vita’s first step towards partnerships and expansion! It’s treasured! Thank You for all the incredible guidance, wisdom, and support you have given to . . . The Bella Vita staff. You have left your footprint in our lives. Many Thanks!

The Fox Group has served as my consultants for nineteen years…provided invaluable assistance…most recently, The Fox Group assisted me in the area of health IT by managing the selection and implementation process, coordinating training of the staff on the use of the system, monitoring the activities of the PM system vendor to make sure the system set-up was completed in accordance with the software license agreement. The Fox Group and its consultants have consistently provided excellent service…

…you did an extremely fine job and we thank you very much.

H Street Clinic is a not-for-profit community clinic serving vulnerable populations in the inner city area of San Bernardino, California…Advanced Practice Nursing Services is a professional nursing corporation which provided professional nurse practitioner services at H Street Clinic…As part of its engagement to open the Clinic, The Fox Group identified a vendor to update and assist with training and implementation of the existing EHR & practice management system, to update the system to the latest version, transfer licenses…and ensure the interface was functional…The Fox Group and its consultants were instrumental in…making this key component of the Clinic operational timely, and in continuing to keep the systems operational over the next three years. I recommend them unreservedly to others who are facing choices of selection and implementation of EHR/PM system.

…more importantly, I thank you for sending (your consultant) to us; we appreciate her warmth and sensitivity to our needs. Her involvement will undoubtedly bring us tangible results.

…your consultation with us has provided us with thought-provoking direction and insight in crucial areas.

We appreciate your professionalism, guidance and courtesy with us and our staff to help redirect our efforts to establish a more sound business practice. Our accounting and legal associates are now giving us much better information from which we can base more logical business decisions. Very sincerely and much appreciated!

…demonstrated superior competence…sought after health professionals capable of contributing…integrity and professionalism is second to none. I recommend…highly and without reservations.